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YOUR COVID

PLAYBOOK

The new layer across your experiences.

We are living in a new world, expectations have changed and so have our obligations.

We can provide you with the simple steps and all the necessary elements to provide safe, satisfying and sustainable experiences.

Do your people need some help to navigate their way through our new era?

It's challenging, but it doesn't need to be too hard.

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YOUR COVID PLAYBOOK

The Playbook provides the necessary layers that allow you to provide the experiences you want to bring to life. In 3 simple steps, we can make sure you meet all expectations.

  1. We Discover what is needed, to understand the requirements for you and the most efficient and effective way of delivering these 

  2. We Design the experience to ensure the interactions are all safe, satisfying and manageable

  3. We Deliver and check that we are achieving what we need to, in a desirable, viable and sustainable way.

Each step and layer is necessary but manageable. We must intentionally design the experience with our new considerations in mind, and enable our providers to deliver what they need, how they want, in a way that they can. 

 

So that more people sign up, show up, share it, and show up again.

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THE PLAYBOOK PROCESS

3 simple steps

3 STEP PROCESS

YOUR PLAYBOOKS

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THE ELEMENTS

9 essential elements

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2 Providers Front.png
3 Interactions Front.png
4 Journeys Front.png
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6 Places Front.png
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PEOPLE

THE XD LAB

We are on a mission to evolve the influence of our experiences.

There are 3 current initiatives you can join us on:

  • THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY

  • THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS

  • THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES

“We found Andrew to be an excellent advisor. He has such detailed knowledge and expertise in understanding how to maximise an experience, both in terms of delivery and commercial returns.”

James Reid

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