04
JOURNEYS
The experiences you are providing.
How do people start the journey with you?
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What are the important steps on that path?
To see it, sign up, show up, and show up again?
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Could we invest more in the moments that matter?
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Can you spend less on the things that don't help you?

YOUR JOURNEY'S
The Playbook creates experiences that have the most value, for your people, and for you.
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The experiences you provide are the sum of many interactions, moving your people across the milestones that matter, and in the moments of influence.
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Each journey is different, but our Playbook provides a map to ensure we are focusing on the interactions of value, in the important moments, so that more people see it, sign up, show up, and show up again.
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THE PLAYBOOK PROCESS
3 simple steps

YOUR PLAYBOOK OPTIONS
HOW?
ADVISORY
CONSULTANCY
We provide you with a Playbook to deliver your
events, programs & sessions.
MASTERCLASS
SESSIONS
We step through the Playbook together, one-to-one, in LIVE group sessions, or our online courses.
FACILITATED
WORKSHOPS
We work through the Playbook together, designing your
events, programs & sessions.
THE XD LAB
We are on a mission to evolve the influence of our experiences.
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There are 3 current initiatives you can join us on:
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THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY
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THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS
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THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES
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