DESIGn

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YOUR

PLAYBOOK

New evidence & proven methods to get more people to sign up, show up and sign up again.

APPLYING BEHAVIOUR INSIGHTS & DESIGN THINKING METHODS

TO YOUR EXPERIENCES.

2020

GLOBAL DESIGN

CHALLENGE FINALIST

THE PROCESS?

The Playbook provides a process to achieve the results you need to have.

3 simple steps
9 essential elements
3 options

THE PLAYBOOK

3 Options

There are 3 ways you can access the Playbook:

ADVISORY CONSULTANCY - we use the Playbook to design (or re-design) your events & program
FACILITATED SESSIONS - we work through the Playbook with you and your team.
MASTERCLASSES - we step through the Playbook and you become a Experience Designer

ADVISORY

CONSULTANCY

We provide you with the Strategy and Plan to deliver your

events, programs & sessions.

FACILITATED SESSSIONS

We work through the Playbook with you and your team.

MASTERCLASSES

we step through the Playbook and you become a Experience Designer.

THE PLAYBOOK

3 simple steps

OUR PLAYBOOKS

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THE ELEMENTS

9 essential elements

PEOPLE

PROVIDERS

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INTERACTIONS

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JOURNEYS

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EXPERIENCES

PLACES

STAKEHOLDERS

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RESOURCES

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VALUE

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THE XD LAB

We are on a mission to evolve the influence of our experiences.

There are 3 current initiatives you can join us on:

THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY
THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS
THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES

“Such a valuable process - thank you.”

LAURA J.