Andrew O'LoughlinDec 4, 20231 minShould we be surveying, or serving??As customers, we are all being asked for our 'valuable feedback' to rate, and advise the brands that are trying to sell stuff to us. And...
Andrew O'LoughlinMay 11, 20206 minScenarios, Scenarios, Decisions, DecisionsI’ve been speaking with many event people, and many leaders across our industry, and what’s on everyone’s minds is scenario planning. We...